As beauty and wellness professionals, our goal is to provide the best service possible to each and every client. With the growing demand for appointments, we will be strongly enforcing our cancellation policy for both new and existing clients.
We understand that life happens! All we ask is that you please give us at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us the opportunity to fill your spot and continue serving others.
To cancel: Please call or text the salon directly.
Please do not cancel through social media messages, as we are often busy with clients and may not see them in time.
When a client cancels last-minute or doesn’t show up, that time cannot be rebooked and our professionals do not get paid for that missed appointment. We value your time and we ask that you value ours as well.
All new and existing clients will be required to keep a card on file.
Our policy guidelines are as follows: Cancellations made less than 24 hours in advance will be charged 50% of the scheduled service. No-shows will be charged 100% of the scheduled service.
If a client does not have a card on file at the time of cancellation, the fee must be paid before or upon arrival at the next appointment.
We sincerely appreciate your understanding and continued support.
Thank you for respecting our time and helping us continue to provide the high-quality care you deserve.
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