As beauty industry professionals we want to inform our clients about our cancellation policy.
With the high demand for appointments, we will be strongly enforcing our policy for new and existing clients.
We understand things come up, so we ask that you please give us a 24-hour notice, so we have enough time to fill your spot. You may call or text the salon number to cancel your appointment. Please refrain from canceling via social media direct messaging; we are very busy and cannot check socials throughout our day.
Please understand that when we have a client that cancels or no shows our professionals do not get paid and that time is now wasted.
When you book an appointment with us that time is reserved especially for you, because we respect your time, please respect ours as well.
Going into effect January 1st, 2024, we will be making it mandatory for new and existing clients to have a card on file. If a client does not have a card on file at time of cancelation, the client must pay fee upon arrival at next appointment.
Our policy guidelines will be if you cancel less then 24 hours in advance this results in a 50% of the service fee, a no show will result in 100% of the service fee.
We sincerely hope all of our existing and future clients understand why we have these policies in place and thank all of you for the continued support.
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